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Purpose of This Privacy Statement

This Privacy Statement explains what solutionsense.co.uk does with personal information provided to us through our websites. It explains in general terms how we collect, use, share, store and safeguard that information, as well as our reasons for collecting it through our websites. It also contains information on how to contact us if you have a question or concern.

 

Collection of Information

Much of our websites do not require any form of registration or identification. However, some functions of our websites may require registration, such as those that necessarily require us to identify you in order to answer a question that you may ask or should you wish to sign up to and use one of our services. It is up to you to choose whether you want to register for any services through our websites. If you register for a service, we offer you the option to discontinue your consent ("opting out" or "unsubscribing") if you later decide that you no longer want to participate in a service. We’re the data controller in respect of this information.

 

We also process Personal Information on behalf of our customers as their data processor, such as content generated, requested or published via the Platforms in accordance with the instructions our customers give us through the Services (including, for example, the information our customers monitor or collect from social media sites like Twitter and Facebook through the Services) (“Customer Content”). Our customers control how their Customer Content is collected and used by them. In legal terms this means that our customers are the data controller of their Customer Content. Accordingly, we only use Customer Content to provide the Services to our customers in accordance with the lawful instructions they give us through the Services.

 

Consent

By using any of the Services, or submitting or collecting any Personal Information via the Services, you consent to the collection, transfer, storage disclosure, and use of your Personal Information in the manner set out in this Privacy Policy. If you do not consent to the use of your Personal Information in these ways, please stop using the Services.

 

Collection of Anonymous Computer Information / “Cookies”

Like virtually all websites, our websites collect anonymous information known as “cookies” if your computer is set to allow that type of collection. (You can turn off the ability to collect some of this information on most computers.) This information allows us to evaluate how our websites perform and they also allow us to monitor traffic to the websites. If you would like more information about cookies associated with on-line advertising or how to opt-out of third-party collection of information, please visit the Network Advertising Initiative website, an independent website not sponsored by or affiliated with SolutionSense.co.uk.

 

Sharing Your Information with Third-Parties

SolutionSense.co.uk does not sell or share your personal information with unaffiliated third-parties, such as marketers, for their own separate use. When you provide personal information to us through our websites, it may be accessible to some of our' business partners, such as companies we retain to provide assistance to us on specific services. We require third-party business partners to protect personal information in accordance with applicable laws and in a way that is consistent with SolutionSense.co.uk’s standards.

 

There may also be instances where we may be required to share your information with third-parties who are not our business partners, such as in connection with fulfilling our legal or compliance obligations. Please note that most entities receiving personally identifiable information under these conditions (e.g., courts, the police, other law enforcement agencies) have legal obligations under the privacy and security laws to protect your information.

 

Personal Information collected from you may also be transferred to a third party in the event that a part of your business (or our websites) are sold, assigned or transferred. If so, we would require the buyer, assignee or transferee to treat your information in accordance with this Privacy Statement.

 

Sharing Your Information with Other Companies

The information that you provide to us may sometimes be shared with other Solution Sense Limited companies (subsidiaries and affiliates within the Solution Sense Limited group.) If so, and regardless of the Solution Sense Limited company or its location, we require that they uphold a similar level of protection for your data as that described in this Privacy Statement.

 

Security and Protection of Your Information

We use appropriate technical, administrative and physical safeguards to protect data that pertains to you from loss, misuse or alteration, and update these safeguards to address new threats and changes in the legal requirements. At the same time, you should recognize that no organization can guarantee the absolute security of personal information.

 

Transfer of Your Information

If Solution Sense transfers personal information to countries other than the country where the information was provided, we take steps to ensure that your data is protected.

 

Protection of Children

Our websites are not intended for use by minors and our business (including our websites) are not the type that would naturally attract the attention or interest of minors. We comply with the laws of the U.S. and other countries that protect the privacy of children.

 

Accessing Your Information

To the extent that Solution Sense holds any identifiable information about individuals that was collected through our websites, we comply with applicable laws relating to access and alteration of that data. All requests to update or access your information will be subject to verification of the identity of the requesting individual.

 

Updates to this Privacy Statement

We may update this Privacy Statement from time to time. If we do so, we apply any changes that we make to personal information that we collect after the changes are posted.

 

Links to Other Websites

This Privacy Statement applies only to this website and not to any other websites that may be linked to our site. Since we are unable to control the Internet or the websites of other companies, we cannot be responsible for the standards of websites other than our own. This Privacy Policy is not intended to be linked to any non- SoltuionSense.co.uk website.

 

Your Rights

You can contact us to obtain a copy of the Personal Information held about you by us. This may be subject to a fee not exceeding any prescribed fee permitted by applicable law. You can also ask us to correct and, where relevant, erase that information. Please note that certain Personal Information may need to be retained by Solution Sense for a period of time following cancellation of your account where this is necessary for our legitimate business purposes or required or authorized by applicable law. As mentioned above you have a right to change your email preferences at any time.

 

You should be aware that Solution Sense acts as a conduit between our users and the various 3rd Party Services. In several instances, the content published via Solution Sense will not be in Solution Sense’s custody or control, and any content that has been shared by you through any 3rd Party Services via the Services may continue to be available to third parties and the public at large, as this content is now under the control of the operators of the 3rd Party Services.

 

Contact Us

If you have any questions about our Privacy Statement, please contact us at support@solutionsense.co.uk